Important information regarding the use of this site.
the urban ties is committed to ensuring the privacy of your personal information and this privacy notice is designed to tell you which information we collect from you, how this information may be used and how it is protected.
COLLECTION AND USE OF PERSONAL INFORMATION
the urban ties limits its requests for information to what is required to ensure accurate service. Most of the information we collect is very basic and is needed to complete a purchase or provide a refund. Examples of user information that may be collected may include your name, address, telephone number, e-mail address, credit-or debit-card information, a description of the item requested or purchased and the IP address of your computer.
We do not share your personal information with third parties except our shipping carrier when you place an order.
INFORMATION VOLUNTARILY PROVIDED
There are times when you may provide information to us voluntarily. This occurs when you provide your feedback to us though e-mails, return forms, letters, newsletter or telephone calls. We use this information to respond to your query and to keep track of customer feedback.
UPDATING AND CORRECTING YOUR PERSONAL INFORMATION
You may access and correct your personal information by emailing us at firstname.lastname@example.org.
Please include your name, address and / or email address when you contact us.
We encourage you to promptly update your personal information if it changes.
Certain parts of the site use “cookies” to keep track of your visit and to help you navigate between sections. A cookie is a small data file that certain websites store on your computer’s hard drive when you visit them. They can contain information such as your user ID and the pages you have visited.
If you do not want your visit to the website to be tracked by our cookies, you can set your internet browser and/or firewall to disable them.
Unfortunately, this may have a negative effect on your use of the site. Please refer to your internet browser help file to see how to disable and/or delete cookies on your PC.
The site has numerous security measures in place to prevent the loss, misuse and alteration of information under our control such as password and firewalls. We cannot, however, guarantee that these measures are, or will remain, adequate. We do, however, take data security very seriously and we will take all the reasonable measures to protect the integrity of the information you provide.